✈️ Free shipping to Canada and the U.S! 🔥 Free shipping to other countries when you spend over $150!

FAQ

What is virgin hair?

Virgin hair is hair that has not been altered from its natural state, coloured or chemically processed. The “virgin hair” is collected by tying the hair before cutting it to maintain the direction of the cuticle. After the hair has been cut and collected it can be made into various extension types such as sewn onto a weft, clip on wefts, pre-bonded tips, made into wigs or left in bulk form (also known as no ends).


When will I receive my order?

Your order will be started within 24 hours of the order confirmation which you will receive immediately by email. Your order will be shipped based on the delivery information stated on the product page you placed the order from. Please allow the following dispatch times…


Can I get an update on my order?

Yes, write an Email to us with your order number or full name and we will check the status of your order and get back to you as soon as possible.


Where do you ship to?

We are proud to say that we are able to deliver Worldwide to all destinations. You can choose between standard and express shipping option.


Where are you based?

We are based in Canada.


How much hair do I need?

This varies depending on what you want to achieve.
For example:

3-4 Bundles are enough for full head extensions.

1 bundle can be used to add volume and body to your natural hair with pre-bonded tips, weaving tracks, or clip in hair extensions.


I don’t have a Pay-pal account, Can I still order?

Yes you can, you do not need a Paypal account. You have the choice to pay by all major debit/credit cards. We can also accept payment by email transfers, at info@shopkasehair.com

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